About us
Chill Out Air Conditioning started with a simple idea: to provide honest, reliable, and high-quality air conditioning services to homes and businesses across the Mid North Coast — without the hassle, the upsells, or the run-around.
We’re a family-run business, proudly local to Port Macquarie, built on relationships, repeat customers, and word-of-mouth. Whether it’s a quick service, a full install, or an urgent repair in the middle of summer — we show up, we get it done properly, and we treat every job like it’s in our own home. We don’t believe in cutting corners. We believe in cooling homes, not wallets. And we’re proud to be the name that locals call when they want it done right the first time.
What makes us tick
At Chill Out Air Conditioning, we’re not just about fixing machines — we’re about keeping families comfortable, homes running smoothly, and businesses operating stress-free.
What drives us? Simple:
1. Pride in a Job Well Done
We genuinely care about the quality of our work. Every install, service, or repair is done properly — no shortcuts, no quick fixes, just solid workmanship we’re proud to put our name on.
“We treat every job like it’s in our own home.”
2. Helping People Beat the Heat
There’s nothing worse than sweating through a summer day with a broken AC. We love being the business that shows up when others don’t — and gets things cool again, fast.
“Our job is to make you more comfortable — and we take that seriously.”
3. Building Trust in the Community
We’re passionate about being a local business that locals trust. Whether it’s a homeowner, a real estate agent, or a landlord, we focus on honest advice, clear communication, and long-term relationships — not quick sales.
“We’re part of this community. Our name is on every job we do.”
4. Keeping it Real
No jargon. No upsells. No pushy sales tactics. We’re passionate about making air conditioning easy to understand and stress-free for our customers.
“You shouldn’t need a manual to understand your quote — we keep it simple and transparent.”
5. Family, Flexibility & Balance
As a family-run business, we care about work–life balance — for ourselves and our clients. That means offering reliable scheduling, respectful service, and always being mindful that we’re working in someone’s home.
“We respect your time, your home, and your comfort.”
Our impact
At Chill Out Air Conditioning, we’re not just in the business of fixing or installing air conditioners.
We’re in the business of making life easier and more comfortable for real people — hardworking families, elderly locals, busy property managers, and small business owners — right here in Port Macquarie and the Mid North Coast.
Our Why Is Simple:
We want to take the stress out of heating and cooling — to be the kind of tradie you can actually rely on when you need help, not someone you have to chase.
We’re here to build trust, not just systems.
The Impact We Want to Make:
• To be the name locals turn to when they want honest advice and quality work — not sales pressure or cut corners
• To bring comfort and peace of mind to homes and families, knowing their system is safe, clean, and running efficiently
• To support the community by delivering a level of care, respect, and consistency that’s rare in the trade industry
• To give property managers and landlords a go-to team who make their job easier — no dramas, no chasing, just results
• And to do it all while treating every customer like a neighbour, not a number
At the end of the day, it’s not just about cold air — it’s about trust, comfort, and showing up when it matters.
That’s why Chill Out Air Conditioning exists — and that’s why we love what we do.
Our personality
If Chill Out Air Conditioning was a person, what three words would best describe its personality?
✅ Reliable
Always shows up on time, does the job right, and keeps promises — the kind of mate you can always count on.
✅ Honest
Tells it like it is, no hidden costs or upselling — just straight-up advice and transparent service.
✅ Down-to-Earth
Friendly, approachable, and never talks over your head. Just a genuine local who wants to help and do right by people.